Interim & Crisis Management Services

“In interim or crisis management assignments, I usually serve as the CEO. Occasionally, however, I will act as CRO assisting the CEO when he or she lacks crisis or turnaround experience but otherwise is thought to be the right leader for the long term.”

I work on-site to diagnose problems and implement solutions, with a near-term emphasis on cash and a long-term emphasis on value creation. Though a “slash and burn” approach is sometimes the appropriate one, it isn’t my forte. Rather, my bias is to preserve and enhance a sustainable business. As such, I focus on cash controls, protecting asset values, long-term planning, and rebuilding relations with customers, vendors, lenders, employees, and owners. I’ve had a lot of success communicating clearly, honestly, and bluntly with people.

The foregoing should not be taken to mean that I don’t make hard decisions when necessary, however. On my last interim-CEO assignment, I terminated almost all of the headquarters employees when I relocated the home office to another state, and I replaced virtually the entire field management. Still, I took these actions in order to build a foundation for long-term sustainable value creation, rather than to pretty things up for a quick sale. There are more accomplished people than I who can do the latter.

A list of significant interim and crisis management jobs I’ve done:

  • Interim CEO and Chairman of Cadillac-Fairview, a multi-billion C$ Canadian real estate developer and management company.
  • On-site monitor and turnaround advisor for Global-Aqua, a small salmon aquaculture business operating in Puget Sound, Washington.
  • Interim CEO of Fort Worth Tower, a $75 million design, manufacture and installer of telecommunications antenna towers.
  • Interim CEO and Board member of Maidenform, a $250 million design, manufacture and retailer of women’s intimate apparel.
  • Chairman and CRO of a $450 million multi-national process engineering / mechanical contractor serving electronics, biopharma and healthcare industries.
  • Interim CEO and board member of The Picture People, a $175 million, 320-location chain of portrait studios.

Once a situation is stabilized and a clear path forward is established, my final task is to locate and hire a permanent CEO with the experience and talent to continue the job that has been started.